Privacy Policy & Secure Online Payment

We are delighted you wish to place an order with us online and would like to tell you the steps we take to protect the information you provide.

We are committed to safeguarding and preserving your privacy and promise never to release your personal details to any outside company for mailing or marketing purposes.

In order to offer the highest level of security, when you make a purchase from our website, any personal information we collect is held on secure servers and all payment details are encrypted when you enter them. To this end we use Secure Sockets Layer encryption. For security reasons, we strongly recommend that you send any credit or debit card information using the secure facility provided via our website and not via standard email which is not encrypted.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
  3. Information that you provide when you communicate with us by any means.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services.
  2. To provide information to you relating to other products that may be of interest to you.
  3. To inform you of any changes to our website, services or goods and products.

We will not disclose your personal information to any other party except where we are legally required to by law.

Use of Cookies

To make full use of the on-line shopping and personalised features of our website, your computer will need to accept cookies. Our cookies are used to inform and improve your browsing experience. It is statistical data and does not identify any personal details whatsoever. You can adjust the settings on your computer to decline cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Data Protection

We acknowledge and comply with the Data Protection Act 1998.

Contacting Us

If you have any questions regarding any matter relating to this Privacy Policy, please contact us at: Meltemi, Barnard Road, Norwich, NR5 9JB or by phone 01603 731330.

© 2019 Meltemi Ltd.

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